How do I know if the payment is confirmed?

Created by Etalaze Shop Support, Modified on Thu, 4 Apr, 2024 at 1:59 PM by Etalaze Shop Support

Once you submit the payment confirmation form, our financial department will carefully review your payment details within 24-48 hours. 


You'll then receive a payment acceptance notification via email, and your order status will be changed to 'Payment Accepted.' 


In case of an unsuccessful payment, the status will be updated to 'Payment Error,' and our Customer Support team will promptly reach out to assist you with the issue.


Please rest assured that your funds are never lost.

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