Can I use my real name in the shipping address?

Created by Etalaze Support, Modified on Thu, 15 Jan at 10:23 AM by Etalaze Support

Yes, we strongly recommend using your real name and complete, accurate address when placing your order. This helps ensure smooth delivery and makes it easier to locate or recover your package in the rare event of a delay or delivery issue.


Please note that Etalaze cannot be held responsible for packages that are undeliverable due to incorrect or incomplete name or address details. Orders submitted with inaccurate information may not qualify for our Reship or Refund policy.


Taking a moment to double-check your details at checkout helps ensure a fast, secure, and successful delivery.


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Direct Assistance (Kyle – Etalaze): https://t.me/etalaze
Customer Support Desk: support@etalaze.freshdesk.com

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