What to do if your promo code isn’t reducing the price at checkout.

If your promo code does not work or isn’t applying a discount as expected, it may have expired or may not be valid for the items in your cart.

Steps to follow:

1. Double-check that the promo code is entered correctly (case-sensitive).

2. Make sure the code applies to the products you’re purchasing. Some codes exclude certain items.

3. Confirm that the code is still active and has not expired.

If the issue persists, please contact our support team to verify your promo code:

• Email: support@etalaze.freshdesk.com

• Telegram Chat: Etalaze Community

• Support Bot: @EtalazeSupport_Bot

Extra Notes:

• Promo codes cannot be combined with other offers unless specified.

• Expired codes cannot be reactivated.