What should I do if I forget or want to change my password?

Created by Etalaze Support, Modified on Fri, 19 Dec, 2025 at 4:56 PM by Etalaze Support

Q: I lost my password. What should I do?
A: Don’t worry! Click “Forgot your password?” on the login page, enter your email address, and we’ll send a password reset link directly to your inbox.


Q: I can’t find the password reset email. What now?
A: Sometimes the email may end up in your SPAM or JUNK folder, so please check there first. If you still don’t see it, contact our Customer Support team, and we’ll assist you in regaining access quickly.


Q: How do I change my password once I’m logged in?
A: Log in to your account and click your email address in the top menu to access the “My Account” page. Scroll down to the Personal Data section, locate “Change Password”, and follow the prompts to securely update your password.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article