We’re sorry that the product did not meet your expectations. We are fully committed to maintaining high quality and purity standards, and we do not give second chances to manufacturers with poor lab results or verified issues.
If you believe a product is contaminated, under-dosed, or ineffective, please contact our customer support team and clearly describe the issue. We can discuss your options, including replacing the product with the same brand or switching to another brand.
Additionally, we offer the option to have the product tested at a professional laboratory of your choice at our expense. Many customers have successfully used this option, and multiple independent testing threads on public forums stand as proof of our ongoing commitment to quality assurance.
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Direct Assistance (Kyle – Etalaze): https://t.me/etalaze
Customer Support Desk: support@etalaze.freshdesk.com
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